Archive for April, 2007

>”Hi Joan,

You have asked us if we’re satisfied with our new Beaver Mountain log home. In short, YES-ABSOLUTELY! From day one we’ve been impressed by the quality of workmanship that has been designed into your product, which has been carried through with your high quality manufacturing process.

However, of equal importance has been the quality of customer service that you folks have provided throughout the whole program…from our initial inquiry through the floor plan brainstorming, CAD development, production, timely delivery, and now actual construction. It’s been a distinct pleasure working with you and developing a personal – as well as professional – relationship that has led to genuine friendship.

As you know, Ann Marie and I have been researching our retirement home plans for quite some time, dating back at least four years. While we were researching various log home manufacturers, one thing we quickly learned is that Beaver Mountain is highly respected even among your competitors! We were frequently ask what log home manufacturers we were considering, and we’d say ‘Brand Y’ and ‘Brand Z’, etc., and finally ‘Beaver Mountain.’ The almost universal response was ‘well, those other brands are okay but – yes! – Beaver Mountain is a good company with a quality product.
I would certainly – and unconditionally – recommend Beaver Mountain Log Homes to anyone who is seriously interested in purchasing and building a superior quality log home! Many thanks to you and all the folks at Beaver Mountain. We’re looking forward to completion and beginning our retirement years in our beautiful new Beaver Mountain log home.
Sincerely,
Ann Marie and Hank G.”

>View from the Top

April 24, 2007

>

>A: With TLC. Total Log Care.

It starts at the kiln. Once dried, they are covered by a thick tarp to our manufacturing facility. Here they are unloaded and stored under cover in our large storage buildings, designed specifically to ensure the materials stay dry. Our logs are graded to Log Wall 53, a rating above the industry’s standard.

After being cut to exact specifications inside our mill, the logs are drystacked and taken down being reverse stacked onto protective pallets. Once packed, the logs are wrapped with lumber wrap for further protection from the elements. All of the materials are then stored under cover in our shipping yard. Every Beaver Mountain home receives a designated storage bay so that all components are kept together.

When the materials are all loaded on the truck to be shipped, everything is tarped again (rain or shine) and ready for the journey to your construction site. The homeowner is then responsible for keeping the logs and other home components away from the elements on the site.

We find that the extra TLC we put into every log ensures that your home will be a lasting legacy for generations to come.

>Dear Beaver Mountain -

“Just a note to let you know that my wife Terry and I moved into our Beaver Mountain log home just before Christmas, 2006. As you are aware, we shopped around for nearly a year before deciding upon Beaver Mountain. Believe me when I say that is one decision we will never regret!

From the first time we walked into your sales office we felt we were working with people who truly cared about their product and their customers. The support and guidance you personally provided was greatly appreciated and the planning workshops and mill tours gave us the information needed to proceed with confidence. In fact, everyone at Beaver Mountain has been great.

Don Kotulka, our builder whom we chose from among those recommended by you, proved to be an excellent craftsman and has become a good friend. He and everyone working on or just visiting our home have been impressed with the quality of plans, materials, and service provided by Beaver Mountain. I know I heard an awful lot of ‘Wow!’ whenever anyone came through. And our building inspector even commented upon the blueprints saying they were among the best he has seen. I also think he stopped by several times just to ‘inspect’ the materials. He was that impressed.

We still have a few things to be done in the spring…but we are snug and cozy in our new home. Thanks again for making the entire experience a great one!

Sincerely, Richard”

Be sure to check the Fabers’ personal blog for pictures and postings that document their entire home planning and building process.