Archive for the ‘BM Staff’ Category

Top of the Mountain!

March 29, 2012

Beaver Mountain is proud to announce that Joan Decker is once again “Top Sales Performer”.  This is the 6th year Joan has earned this honor.  She has recently been awarded Top Sales Performer for achieving the highest sales volume in 2011.  Joan has been with the Beaver Mountain family since June 1993, and says her favorite part of the job is meeting with people, hearing about their vision, and advising and guiding them through the build until their home is ready to move into!  Also, working with the rest of the dedicated people here at Beaver Mountain makes each day enjoyable.  “I have been here  19 of the 30 year Beaver Mountain has been producing homes, and I am proud to represent such a reputable company, and quality product”, said Joan.

Beaver Mountain is also proud to announce the 2011 Most Valuable Performer (MVP) was Michael “Mike” Santamaria, our Customer Service  Coordinator.  Mike was selected as MVP for his extra effort in Beaver Mountain’s retail sales of custom milled wood components and wood care products, a growing part of our business, and his continued effort to build relationships by providing outstanding customer and builder service.  Mike has been a part of the Beaver Mountain family since 2000.  He said that his favorite part of the job “is never knowing what the next call will bring.  I like the challenge of finding a positive resolution to any customer or builder issue.”

Congratulations to both of you!

Beaver Mountain Log and Cedar Homes would like to welcome Jenna Skinner to its family.  Jenna is the new Administrative Assistant responsible for the office duties here at Beaver Mountain as well as customer service. 

Jenna lives in Downsville with her husband, 3 children, and 2 dogs.  In her spare time she enjoys camping, hiking, gardening, reading, cooking and just hanging out with family.

 

Q:  What exactly is WOODguard?

A: WOODguard is a one coat, oil based preservative for the exterior of log homes and wood sidings.

 

Q: Is it just clear or can I tint it?

A:  It depends on your taste.  WOODguard comes either clear or in the following tints:  Honey Base, Tawny Cypress, Dark Walnut, Honey 2000, Warm Pecan, or Iron Gray.

 

Q:  Does it protect from UV rays?

A:  Yes, WOODguard is formulated with “trans-oxide” pigments and colorless titanium dioxide (Ti02) to reduce fading caused by UV light.

 

Q:  When do I apply it, how much, and how long does it last?

A: New construction needs to be prepared with Mill Glaze Away first before treating the wood with WoodGuard.  You should apply WOODguard to the point of refusal when applied with a brush, coarse spray, or roller….never with an airless sprayer.   The general rule of thumb for how much to use is one gallon for an approximate area of 150 sq ft for resawn cedar siding and 200 sq ft for mill finished logs & siding.  A rough calculation to use would be Area=length of home x height of your home x 1.4 (the 1.4 compensates for your windows and doors).  The manufacturer recommends applying your second coat with 12-18 months of the original application, then every 3-5 years after that.

 

Q.  Why is my WOODguard darker than I expected?

A: WOODguard goes on dark and lightens as it cures.  If it is not going on dark then you are not applying it to the point of refusal.

 

Q: Is WOODguard safe?

A: WOODguard is an EPA registered wood preservative and is also VOC compliant meeting all current state air quality requirements.

 

Q: What are the benefits to applying WOODguard to my home?

A: There are many benefits to applying WOODguard to your home.  It helps control fungus, mold, mildew, wood decay and insect infestation such as termites.

Beaver Mountain Log & Cedar Homes is proud to recognize Joan Decker as Top Sales Performer and Paul Strauss as Most Valuable Performer (MVP) for 2010.

Joan was awarded Top Sales Performer for achieving highest sales volume in 2010. She has been part of the Beaver Mountain team for 17 years.

Paul was selected as MVP for displaying a “can-do” attitude and offering extra effort to help ensure that Beaver Mountain homes are the highest quality log and hybrid homes in the Northeastern US. Paul has been a Beaver Mountain team member for 9 years.

If you see Joan or Paul make sure you congratulate them!

>Meet Mike Santamaria

October 12, 2009

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Title: Customer & Builder Relations

At BMLH Since: 2000

Responsibilities: Coordinating all customer and builder service issues, sales orders, delivery scheduling, TA scheduling

Background: Over 12 years customer service experience, began work at Beaver Mountain in the production department, worked next in the engineering department and has worked extensively with the sales department at home shows

Best Part of the Job: Meeting and working with our customers and builders, the challenge of finding a positive resolution to any customer or builder issue and never knowing what the next phone call will bring

Recreational Activities: Spending time with his wife and two boys, an owner of a local family restaurant (Farley’s), coaching Deposit Youth Program (baseball, football & basketball), spending time with friends, fishing, golfing, motorcycle riding & BBQ’ing